Contracting with COOPER Design Builders is not just hiring a builder. It’s not just signing up for an architect’s services. Working with COOPER is deciding to begin a relationship based on trust. We pledge to listen to you as you talk about how you live, how you want to move through your house, how you want to feel when you spend time there, and, importantly, how much you can afford to spend on your dreams. And then our design-build team will work with you throughout the process to make those dreams come true.
From the initial consultation, COOPER professionals strive to learn about you and your needs and dreams. If you’re talking to us about a remodel, we’ll walk with you through your house and envision with you what could be. At that early stage, we’ll discuss how feasible your ideas are, how much they might cost, and what our timeline would look like. And we’ll describe to you how our design-build process works.
If you agree to move forward with us, we’ll start the actual design process, measuring your home and drawing up “as built” plans. Our creative team will create a first-round design of your remodel or addition and meet with you to get your feedback. Based on your comments, we will revise the design—and won’t stop until you’re happy. We guarantee not only that you will love the design, but that we can build it.
Each step in our detailed design-build process keeps you in the loop. We will help you select the materials, fixtures, and finishes for your project. We’ll work with you as we refine the budget based on your choices of materials. We’ll provide you with detailed interior drawings so you can envision the final product.
Based on the results of the design process, we will create engineered construction plans and acquire the necessary building permits.
As part of the COOPER process, and in keeping with our pledge to provide you with an unusual level of service, our team will discuss with you the steps we will take to ease the disruption of a major construction project in your home. We’ll talk about dust control, the cleanup we’ll do each day, our security measures, and other management practices.
On the job at your home, we will assign a trusted and experienced site supervisor to manage the day-to-day work. A production manager, and our designers, will provide ongoing oversight of the supervisor to ensure the attention to detail and quality craftsmanship that we promise to our clients.
Throughout the process, we will meet with you regularly to keep you updated on the process and answer any of your questions or concerns. We also will connect with you through our online project management software, which allows you to communicate with our team and access the construction schedule, specifications, plans, and detail drawings.
When the project is finished, we want to be sure you’re 100 percent happy with the result. To that end, we provide a one-year warranty on all our work and will schedule warranty appointments for 30 days, six months, and a year after completion to make sure you’re still happy.
Above and Beyond
At every step, from first consultation through the warranty period, our company’s pledge is to go above and beyond the conventional contractor’s work. We honor our commitments, stand behind our work, and always make it right. That attention to our relationship with you requires extra time, extra effort, and as a result, cost. We believe that the value you derive from that level of professionalism and care far exceeds any higher costs. Your memory of the project, and your happiness in your new home, will remain with you always.